FAQ

Mobile Detailing FAQ — Galveston County, TX

The most-common things customers ask before they book a mobile detail.

How long does each service take?+

Express Detail is about 1 hour 15 minutes for a sedan. Platinum (either focus) runs roughly 2 hours 30 minutes. Showroom is our flagship at around 3 hours 30 minutes. Mid SUVs and full-size trucks add 15-30 minutes.

Do you need water or power access at my home?+

Yes — to do the job professionally we need access to your water spigot and a standard outdoor outlet at the service location. Please have both available before we arrive.

Do you service apartments and condos?+

Yes — as long as your complex allows detailing in their lot or covered garage. We've worked extensively in Galveston Seawall condos and League City complexes. Just check with your office first; some require advance notice.

What happens if it rains?+

We monitor the forecast and reach out the day before if we need to reschedule. There's no charge for weather-related rescheduling. Light overcast or post-rain conditions are usually fine — we'll let you know.

What payment methods do you accept?+

Cash, all major credit/debit cards (Visa, Mastercard, Amex, Discover), Apple Pay, and Cash App. Payment is collected at the end of service, not upfront.

What's your cancellation policy?+

Free reschedule with 12+ hours notice. Same-day cancellations may be charged a $25 trip fee since we've blocked the time and committed the route.

Do you detail boats, RVs, or motorcycles?+

Currently we're focused on cars, SUVs, and trucks. Text us if you have a specific request and we'll let you know if we can fit it.

How often should I detail my vehicle?+

For most drivers: an Express Detail every 4-6 weeks plus a Platinum or Showroom twice a year. Galveston Island and Kemah waterfront vehicles benefit from more frequent ceramic spray refreshes — every 3-4 months.

Can you remove pet hair, smoke smell, or stains?+

Yes to all three. Pet hair is a $40 add-on. Smoke and severe odors are handled by the Ozone Treatment ($60) paired with an interior shampoo. Stains are part of every Platinum and Showroom service.

Do you offer paint correction or ceramic coating?+

Paint correction is quote-only — text or call with photos and we'll give you a number. Multi-year ceramic coatings are a separate service from our included ceramic spray sealant; ask and we'll quote that too.

Where exactly do you service?+

All of Galveston County, TX: Texas City, Galveston, League City, Friendswood, Dickinson, La Marque, Santa Fe, Hitchcock, and Kemah. If you're just outside the line, text READY to (409) 295-6050 and we'll see what we can do.

How do I know you'll do a great job?+

Check the gallery for before/after pulls and the reviews page for what other customers have said. The final walk-around is part of every service — we don't pack up until you've inspected the work and signed off.

Didn't see your question?

Text or call — we usually reply within a few minutes during business hours.

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