Questions answered.
The most-common things customers ask before they book a mobile detail.
How long does each service take?+
Express Detail is about 1 hour 15 minutes for a sedan. Platinum (either focus) runs roughly 2 hours 30 minutes. Showroom is our flagship at around 3 hours 30 minutes. Mid SUVs and full-size trucks add 15-30 minutes.
Do you need water or power access at my home?+
We bring our own water tank and a portable power setup, so technically no. That said, if you have a regular outdoor outlet available it speeds things up, and a working hose hookup is appreciated for the longer Showroom job.
Do you service apartments and condos?+
Yes — as long as your complex allows detailing in their lot or covered garage. We've worked extensively in Galveston Seawall condos and League City complexes. Just check with your office first; some require advance notice.
What happens if it rains?+
We monitor the forecast and reach out the day before if we need to reschedule. There's no charge for weather-related rescheduling. Light overcast or post-rain conditions are usually fine — we'll let you know.
What payment methods do you accept?+
Cash, all major credit/debit cards (Visa, Mastercard, Amex, Discover), Apple Pay, and Cash App. Payment is collected at the end of service, not upfront.
What's your cancellation policy?+
Free reschedule with 12+ hours notice. Same-day cancellations may be charged a $25 trip fee since we've blocked the time and committed the route.
Do you detail boats, RVs, or motorcycles?+
Currently we're focused on cars, SUVs, and trucks. Text us if you have a specific request and we'll let you know if we can fit it.
How often should I detail my vehicle?+
For most drivers: an Express Detail every 4-6 weeks plus a Platinum or Showroom twice a year. Galveston Island and Kemah waterfront vehicles benefit from more frequent ceramic spray refreshes — every 3-4 months.
Can you remove pet hair, smoke smell, or stains?+
Yes to all three. Pet hair is a $40 add-on. Smoke and severe odors are handled by the Ozone Treatment ($60) paired with an interior shampoo. Stains are part of every Platinum and Showroom service.
Do you offer paint correction or ceramic coating?+
Paint correction is quote-only — text or call with photos and we'll give you a number. Multi-year ceramic coatings are a separate service from our included ceramic spray sealant; ask and we'll quote that too.
Where exactly do you service?+
All of Galveston County, TX: Texas City, Galveston, League City, Friendswood, Dickinson, La Marque, Santa Fe, Hitchcock, and Kemah. If you're just outside the line, text READY to (409) 256-2050 and we'll see what we can do.
How do I know you'll do a great job?+
Check the gallery for before/after pulls and the reviews page for what other customers have said. The final walk-around is part of every service — we don't pack up until you've inspected the work and signed off.
Didn't see your question?
Text or call — we usually reply within a few minutes during business hours.