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Terms of Service

Last updated: June 7, 2026

1. Service

Big I's Mobile Detailing provides on-location auto detailing in Galveston County, TX. Services are described on our Services page and may be modified for safety or condition reasons (severe weather, unsafe access, etc.).

2. Booking & confirmation

A booking is confirmed when you receive a confirmation by text or email. We arrive within a 30-minute window of the scheduled start time. If we're delayed, we'll text you.

3. Pricing

Prices shown are starting prices. Final price may be adjusted after on-site inspection if the vehicle requires significantly more work than the tier covers (heavy mud, severe pet hair, biohazard). We'll always tell you the adjusted price before starting.

4. Cancellation & rescheduling

Free reschedule with 12+ hours notice. Same-day cancellations may be charged a $25 trip fee. No-shows (we arrive and you're unreachable) are charged 50% of the service price.

5. Weather

Light rain is fine. For heavy rain, lightning, or temperatures below 35°F we reschedule at no charge. We'll text you the morning of.

6. Payment

Payment is collected on-site after the service is complete. We accept card, Apple/Google Pay, Cash App, Zelle, and cash.

7. Limitation of liability

We carry commercial liability insurance. We're not responsible for pre-existing damage (paint defects, clear-coat failure, interior staining beyond removal). We'll always inspect and photograph the vehicle before starting and discuss anything we find.

8. Contact

Questions? hello@bigismobiledetailing.com · (409) 256-2050.

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