Privacy Policy

Who we are

Big I's Mobile Detailing ("we", "us") is a mobile auto-detailing business serving Galveston County, TX. Contact: hello@bigismobiledetailing.com · (409) 256-2050.

What we collect

When you book a service, we collect: your name, phone number, email address, service address, vehicle information, and any notes you provide. If you opt in to SMS, we collect your consent to text you about your appointment.

How we use it

• Schedule, confirm, and deliver your detailing appointment.
• Send appointment confirmations, reminders, en-route notices, and after-service receipts.
• Contact you about your booking if something changes (weather, scheduling).
• Improve our service and keep records for tax and accounting purposes.

Who we share it with

We share only what's required to operate: our SMS provider (Twilio) for text messages, our email provider for confirmations, and our hosting provider for storing your booking. We do not sell your information and we do not share it for advertising.

SMS messaging

If you check "Text me appointment updates", you consent to receive transactional SMS at the number provided about your booking. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for help.

How long we keep it

Booking records are kept for up to 7 years for accounting purposes. You may request deletion of your personal information at any time by emailing hello@bigismobiledetailing.com.

Your rights

You can request a copy of your information, ask us to correct it, or request deletion. Email hello@bigismobiledetailing.com and we'll respond within 30 days.

Cookies

This site uses minimal local storage for booking flow state. We do not use third-party advertising cookies.

Changes

We may update this policy. The "Last updated" date at the top will reflect any changes.